Remote Control(s) – The success of User’s Experience!

The right selection of a remote control will decide the success of the User’s experience for the whole system. Therefore it is very important to choose the correct remote control for the solution. Depending on the physical aspects of the TV installation, the remote control requirements may vary.

Preferably use a Bluetooth remote control with an USB-dongle to be inserted into the STB. This will assure a better user experience when control the RISTV App and the remote control must not be pointed to the STB or the IR eye

Note: RISTV may provide or suggest some standard remote controls to be implemented, to maximize the user experience.

Important: Before buying considerable quantities of remote controls, make first a test on some STBs (see STB Section for more details about STBs and TV), to make sure that the RISTV app runs smoothly and gives good and quick responses to the user.

Make also sure that the remote control may be programmed (IR learning) for the On/Off button of the remote, to switch On and Off the TV.

When choosing the remote control, make sure that the button layout is kept simple, because too many buttons will confuse the users and give a bad experience.


Also absolutely avoid remote control with Netflix or Youtube etc. button, to avoid that user will be “lost” when activating these apps directly without the control of the RISTV app.

Avoid these remote control:

 

Refer to the Manual for more details on how to install the solution and the hardware, to run smoothly and hassle free on your installation.

Link to download the manual:

RISTV-Documentation